Administrative & Front Desk Receptionist (Bali - Multiple Locations)
Join our dynamic team as an Administrative & Front Desk Receptionist in the vibrant heart of Bali! This is an exceptional opportunity to blend professional growth with the unique lifestyle of one of the world’s most sought-after destinations. As the face of our organization, you’ll be the first point of contact for our guests and partners, ensuring a seamless and memorable experience. Our company, Private Advertiser, is proud to be a leading player in the hospitality industry, with multiple locations across Bali. We offer a supportive and collaborative environment where your skills and dedication will be recognized and rewarded.
In this role, you’ll handle a variety of administrative tasks, from managing schedules and coordinating with team members to processing payments and maintaining our reception area. You’ll also be responsible for greeting guests, providing information about our services, and ensuring their needs are met. With your exceptional communication skills and attention to detail, you’ll play a crucial role in enhancing our guests' satisfaction and contributing to our overall success.
📋 Tanggung Jawab Pekerjaan
- Manage and maintain administrative records, including guest check-ins, check-outs, and reservations.
- Coordinate with team members to ensure smooth operations and timely completion of tasks.
- Greet and assist guests, providing information about our services and facilities.
- Process payments and handle cash transactions accurately and efficiently.
- Maintain a clean and organized reception area, ensuring it meets our high standards.
- Assist with event planning and coordination, including setting up and tearing down event spaces.
- Provide excellent customer service, addressing guest inquiries and concerns promptly and professionally.
- Stay updated on company policies and procedures, ensuring compliance and adherence to our quality standards.
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in a front desk or administrative role, preferably in the hospitality industry.
- Proficient in using Microsoft Office Suite, including Word, Excel, and Outlook.
- Excellent communication and interpersonal skills, with the ability to work well under pressure.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Fluency in English and Bahasa Indonesia, with the ability to communicate effectively with both local and international guests.
- Familiarity with property management systems (PMS) such as Opera, Siteminder, or similar.
- Ability to work flexible hours, including weekends and holidays, as required.
- Valid SIM card and ability to work in multiple locations across Bali.
🛠️ Keahlian
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